Legal mentions
The site " MaVapeMobile.com " is edited by the company MaVapeMobile SAS, with a capital of 1 500 euros, with headquarters at 111 avenue Victor Hugo 75116 - Paris
Email : contact@MaVapeMobile.fr
Phone number : 01.82.83.20.23
Person in charge of the publication : Mrs Sandra BIBAS
Host of the site " MaVapeMobile.com " : 1 and 1 SARL : 7 place de la gare - BP 70109 - 57201 Sarreguemines Cedex
Date of website creation: 2022.
GENERAL CONDITIONS OF SALE AND USE OF THE SITE
INTENDED FOR WHOLESALERS AND PROFESSIONAL RESELLERS
ARTICLE 1 - GENERAL AND ENFORCEABILITY
1.1 Our products (e-cigarettes, batteries, atomizers, clearomizers, chargers, e-liquids and other equipment) (the "Products") are intended exclusively for vaping - vapoter and / or the production of smoke inhalation.
1.2 Sales and orders of Products placed on the site MaVapeMobile.com ("the Site") are governed by these terms and conditions of sale and use ("the Terms"), excluding all other documents, catalogs, documentation from our company, which are provided for information only and have only indicative value.
Consequently, the fact of placing an order on the Site implies the acceptance by the Customer of the General Conditions. Similarly, the Customer undertakes, during each of his visits to the Site, to respect the General Conditions.
No particular condition can, except prior and written acceptance of our company, prevail over the General Conditions. Any contrary condition set by the Customer, appearing in particular in its commercial documents, purchase orders, general conditions of purchase, will be inopposable to our company in the absence of prior written acceptance on its part.
1.3 Unless proven otherwise, the data recorded on the Site constitutes proof of all transactions between our company and the Customer.
1.4 The fact that our company or the Customer does not avail itself at a given time of any of the clauses of the General Terms and Conditions may not be interpreted as a waiver by our company or the Customer of the right to avail itself of any of the said clauses at a later date.
1.5 Our company is free to modify the General Conditions at any time in order to adapt them to changes in the Site or in legislation. The Customer is therefore advised to regularly refer to the latest version of the General Conditions available on the Site and to cease its use in case of disagreement with the General Conditions in force.
ARTICLE 2 - ACCESS AND USE OF THE SITE
2.1 The equipment (computers, telephones, software, telecommunication means ...) allowing access to the Site are the exclusive responsibility of the Customer, as well as the telecommunication costs incurred by their use.
2.2 In general, and without this list being considered exhaustive, the Customer agrees to :
- Use and/or download the information on the Site on his equipment for personal use only and limited in time;
- To print the downloaded information on paper only on the condition that the copies thus made are for exclusively personal use, which excludes in particular any reproduction for professional or commercial purposes or for distribution in large numbers, whether free of charge or not;
- Not to copy and/or reproduce all or part of the Site, in particular on another site or an internal company network;
- Not to reproduce, reuse, summarize, alter, modify, move, extract, replace, store or redistribute, represent or retain, directly or indirectly, on any medium whatsoever, by any means and in any form whatsoever, all or part of the information and / or reproductions (illustrations, photos ...) appearing on the Site and / or the name, logo (s), brand (s) of our company;
- To put in place control systems adapted to technical developments to avoid any "piracy" of the Site and in particular to avoid the illicit use or use contrary to the General Conditions of all or part of the information and reproductions appearing on the Site in any way and in any form whatsoever;
- To inform our company as soon as they become aware of any "piracy" and in particular of any illicit or non-contractual use of all or part of the Site, regardless of the method of distribution used.
2.3 Similarly, the Customer undertakes, each time he uses the Site, to adopt a normal and reasonable behaviour and not to hinder, in any way whatsoever, its proper functioning.
In particular, the Customer agrees not to:
- Disrupt, slow down, block or alter the normal flow of data exchanged when using the Site;
- Accelerate the rate of scrolling of the contents of the Site in such a way that its operation is modified or altered;
- Commit any other action that has an equivalent disruptive effect on the functionality of the Site;
- Fraudulently access, maintain, hinder or disrupt the access systems of the Site.
Violation of the mandatory provisions of articles 2.2 and 2.3 subjects the Customer as well as all persons who have participated in it to the penal and civil sanctions provided for by French law.
ARTICLE 3 - TERMS AND CONDITIONS FOR OPENING AND CANCELLING A CUSTOMER ACCOUNT
3.1 In order to place an order, the Customer must create an account on the Site and fill out a form online, which must be filled out in order to process and execute the order.
When creating an account, the Customer certifies that he/she is at least 18 years old, as no sales are made on the Site to minors.
The Customer also agrees to provide true, accurate and complete information as requested in the opening form and to keep it up to date without delay.
In the event that the Customer provides false, inaccurate, outdated or incomplete information, our company has the right to refuse the opening of his account, to suspend or terminate it, as well as to refuse him, immediately and for the future, his order.
The Customer is required to choose when opening his account access codes (his email address and a password) which are personal to him.
The Customer's access codes allow him/her to identify him/herself and to have permanent access to his/her account and to the services present on the Site.
The Customer is solely responsible for the conservation and use of his access codes. Unless proven otherwise, any connection to the Site or transmission of data using the Customer's access codes will be deemed to have been made by the Customer.
Consequently, the Customer undertakes to keep his access codes secret and refrains from disclosing them in any form whatsoever to third parties. In this respect, the Customer has the possibility to explicitly disconnect at the end of each session.
The Customer is therefore responsible for all financial consequences resulting from the use of the Site in his name but on behalf of third parties, unless he can demonstrate fraudulent use resulting from no fault or negligence on his part.
In order to protect the Customer's data, the password is encrypted. In case of forgetfulness, the Customer will not be able to recover his password. This one will then have to be modified on line by the Customer or by our company at the request of the Customer who will have to address an email to us to the following address: webmaster@MaVapeMobile.fr
The creation of an account requires to provide a valid email address.
3.2 The Customer may request the termination of his Account with our company, without any costs other than those of the transmission of his request and without any reason, by sending an email to the following address: webmaster@MaVapeMobile.fr. Termination will be deemed to have taken place on the business day following receipt by our company of the e-mail requesting the closure of the account concerned, except for pending orders. In this case, the account will be closed eight (8) days after the delivery of the last ordered Products.
Our company reserves the right to suspend and/or terminate by right, without compensation and without legal formalities, the Customer's account in case of serious breach of the General Terms and Conditions by the latter 15 days after sending, by e-mail, a formal notice requesting him to comply with the General Terms and Conditions which has remained without effect.
The Customer will be informed by e-mail of the termination of his Account. The data relating to the Customer will be destroyed at his request or at the expiration of the legal time limits running from the termination of his Account. Accounting information will not be deleted.
ARTICLE 4 - ORDERS
4.1 To date, our company only processes orders from the following countries: Metropolitan France, Corsica, Monaco, Europe, North Africa, Senegal, Russia and certain Asian countries.
The Customer can only place an order on the Site if he/she has clearly identified himself/herself by entering his/her access codes which are strictly personal.
4.2 The orders placed on the Site are recorded as soon as the Customer validates the order (by clicking on the button "I order"). No cancellation or modification of the order by the Customer is therefore opposable to our company.
However, the order becomes final only when it has been confirmed by our company, visible in the customer's account.
4.3 Our company reserves the right to cancel or refuse all or part of the Customer's order, without compensation to our company, in the presence of a legitimate reason defined as follows
- The absence of sufficient solvency of the Customer;
- The absence of payment by the Customer on the right date of all or part of a previous or current order, whatever the Products concerned;
- Non-compliance by the Customer with any of its obligations under the General Terms and Conditions;
- The abnormal nature of its order;
- The rupture of supply of Products, the stop of their production, the rupture of stock of Products;
- Any act of a third party such as any case of force majeure preventing, directly or indirectly, the completion of the order.
ARTICLE 5 - DELIVERY-DELAY-MODALITIES-TRANSPORT
5.1 The Products are delivered to the delivery address indicated by the Customer when placing the order.
The Customer is obliged to take all necessary steps to ensure that the delivery is carried out correctly. In this respect, he/she is required to provide all the information necessary for the delivery (exact address, third party authorized to receive the Products in his/her absence, etc.).
In the absence of such information, our company shall not be held responsible for any failure to deliver. In such a case, the Products will be returned to our company's warehouse and the Customer must contact our Customer Service Department, whose contact details are given in Article 9 below, in order to find out what steps to take to collect the Products ordered. Our company declines all responsibility for the time it takes for the Customer to collect the Products.
5.2 Delivery times are those indicated to the Customer when placing the order on the Site.
Deliveries are only made according to availability. Delivery times are therefore only given as an indication and without guarantee.
For a delivery of Products in Metropolitan France, Belgium, Corsica and Monaco, the maximum delivery time is generally 5 working days after the confirmation of the order by our company and the perfect payment of the price of the ordered Products.
For other countries and DOM TOM, delivery times vary according to the distance of routing and the delivery method requested by the Customer.
5.3 Any Customer who has not been delivered by the date given by our company may cancel the undelivered part of the order and exclusively this part 10 working days after a formal notice, sent to our company by registered letter with acknowledgement of receipt, which has remained unsuccessful, the Customer not being able in this case to ask for the payment of any indemnity of any kind.
In addition, the deadlines indicated will be suspended automatically by the occurrence of an event independent of the will and/or control of our company and having for consequence to delay the delivery and, in particular, in the event of rupture of supply of the Products, of delay or defect of delivery by any supplier of our company, of shortage of stock of the Products in question as in any case of fact of a third party or of force majeure.
Our company is authorized to make partial deliveries, which the Customer expressly accepts. In any event, timely delivery shall be possible only if the Customer is up to date with its obligations to our company in accordance with the General Terms and Conditions.
5.4 Our company also reserves the right to consider as cancelled by operation of law, in whole or in part, any order placed in any of the situations referred to in Article 4.3 above and/or in the event that the Customer's account is closed.
In each of these cases, the Customer will not be able to demand either delivery or compensation of any kind whatsoever.
5.5 The Products shall be deemed to have been delivered to the Customer as soon as they have been made available to the Customer in the premises or warehouses of our company.
The Products always travel at the Customer's risk, even if our company takes care of their transport and whether or not their price is expressed "Ex Works". No derogation can be made to this rule.
Thus, it is up to the Customer to verify that the transport contract has been correctly executed (and in particular the state of the packaging and the quantity of Products delivered) and, if not, to imperatively and immediately take the necessary measures in order to keep the recourse against the carrier. Namely:
- In the event of damage, loss of packages or delay due to transport, the Customer must record, upon receipt of the Products and in a certain manner, the nature and extent of the damage, loss and/or delay on the transport slip;
- The Customer must then confirm to the carrier by registered letter with acknowledgement of receipt and at the latest within 3 days, not including holidays, following receipt of the Products, the reservations made on the transport note, stating the reasons for the protests, under penalty of foreclosure as provided for in Article L. 133-3 of the French Commercial Code.
The Customer may not use any of these hypotheses to refuse to pay for the goods or to delay the date of their payment.
5.6 As soon as our company proceeds with the shipment of the Products, an e-mail is sent to the Customer, providing him/her with the tracking number, if applicable, so that he/she can check the delivery of his/her package.
The Customer also has the possibility of following the evolution of his order by calling the Customer Service whose coordinates are indicated in article 9 below for any question.
ARTICLE 6 - PRICES AND PAYMENT
6.1 Our prices are periodically revised and their last update is permanently available on the Site.
The Products are invoiced on the basis of our prices in force on the date the Customer places the order. A possible modification of our prices is therefore without consequence on the price of the order placed.
6.2 Our prices are indicated including packaging in euros excluding taxes and are understood to be "Ex Works".
They do not include :
- Costs (including delivery, insurance, customs and other taxes) necessary for the delivery of the Products;
- Additional costs attributable to the Customer due to late or incomplete transmission by the latter of the information and documents necessary for the delivery of the Products;
- Additional costs due to a modification of the order due to (i) an impediment to the transport or delivery of the Products, (ii) a change in regulations or made necessary by unforeseeable administrative, legal or commercial hazards or (iii) and more generally by circumstances not attributable to our company.
These various additional costs and expenses will be invoiced separately.
6.3 Unless a single annual agreement is concluded between the Customer and our company providing for different terms of payment, the Products are payable upon ordering:
- Either by entering the credit card number, its date of validity and the last 3 digits of the number written on the back of the credit card, directly on the Site whose payment is secured. The card is debited as soon as the order is taken;
- Or by bank transfer received before the Products are shipped.
All payments must be made in Euros to our company or to any other legal entity whose contact details are shown on the invoice.
6.4 Payments due to our company cannot be suspended or be subject to any reduction or compensation without the prior written agreement of our company.
Any payment in the hands of our company is charged to the sums due, whatever the cause, starting with those due the earliest.
Any payment which would be made to the order of our possible representatives would not have in any case a releasing character towards our company.
ARTICLE 7 - LATE OR NON-PAYMENT
7.1 Any delay or failure to pay will result in the application of a fixed indemnity for collection costs of
- on the one hand, a fixed indemnity for collection costs in the amount of 40 euros, without prejudice to the right of our company to request additional compensation if the collection costs it has incurred are higher than the amount of the fixed indemnity and,
- on the other hand, interest calculated at the rate of 1% per month of delay, on the amount due to our company, excluding taxes. In accordance with French regulations, this interest rate shall not, in any event, be less than three times the legal interest rate. Consequently, our company will proceed by right, if necessary, to any increase in the interest rate referred to above so that it is never lower than three times the legal interest rate. The interest will run from the date of payment shown on the invoice until the day of full payment. Any month started will be due in full.
Compensation for collection costs and interest on arrears shall be payable in cash on receipt of the corresponding invoice.
7.2 In addition, in the event of delay or default in payment, our company reserves the right to terminate the sale in question, 7 days after sending the Customer a formal notice sent by registered letter with acknowledgement of receipt that has remained unsuccessful. In this case, the deposit(s) paid by the Customer shall be deemed to have been acquired by our company, as a penalty clause, and our company may, in addition, seek judicial compensation for the entirety of its loss.
7.3 The non-payment of a single invoice on its due date shall immediately and automatically render due all sums remaining due by the Client to our company because of the order in question or any other order already delivered, or in the process of being delivered, regardless of the method of payment provided for, whether payment is due or not.
In this case, our company also reserves the right :
- To suspend or cancel any order of the Customer not yet delivered, in whole or in part, or to execute it only against reimbursement;
- To refuse any future order from this Customer or to make its acceptance conditional upon payment on delivery.
7.4 Any payment in the hands of our company is charged to the sums due, whatever the cause, starting with those due the earliest.
7.5 Any right of retention or set-off against claims that the Customer may have against our company is excluded. The Customer expressly waives the provisions of Article 1290 of the French Civil Code.
ARTICLE 8 - SECURITY
The Site is subject to a security system. Our company has adopted the SSL and 3D Secure encryption process in order to protect all sensitive data related to payment methods as effectively as possible. The payment of orders is made through the CIC Bank.
ARTICLE 9 - CUSTOMER SERVICE
For any information or questions regarding the Products and/or the delivery, our Customer Service is at your disposal from Monday to Friday from 9:00 AM to 7:00 PM.
Tel: 01.82.83.20.23
E-mail : contact@MaVapeMobile.fr
Address : 111 avenue Victor Hugo 75116 - Paris
ARTICLE 10 - INTELLECTUAL PROPERTY RIGHTS - CONFIDENTIALITY
10.1 The purchase of the Products by the Customer does not give him any property right on our brands or models of Products.
The Customer shall therefore refrain from registering any of our trademarks or any trademark likely to lead to confusion with one of our trademarks throughout the world.
Likewise, the Customer shall not reproduce all or part of the models of the Products that it has purchased or seen on the Site.
10.2 The Customer also agrees to keep strictly confidential and, consequently, not to disclose to third parties directly and/or indirectly, in any form whatsoever, all information, Product models, documents, concepts and techniques applied and/or communicated by our company. This will be the case with the sole exception of information that must be communicated to customers as part of the normal execution of the sale of the Products.
ARTICLE 11 - NON-CONFORMITY, RETURNS AND WARRANTY
11.1 Upon delivery of the Products, the Customer must check that the package is in perfect condition as well as the Products as soon as they are handed over to him/her by the carrier and, if necessary, make reservations under the conditions set forth in Article 5.5.
The signature without reservation by the Customer of the delivery or receipt slip given to the carrier will automatically entail its final acceptance of the Products delivered.
No missing Product may be replaced or give rise to the establishment of a credit note if the missing Product(s) is (are) not clearly mentioned on the delivery or reception slip given to the carrier.
11.2 Our company does not grant any contractual guarantee on the Products, apart from the legal guarantee provided for by articles 1641 and following of the Civil Code. The contractual guarantee possibly granted by the manufacturer is only binding on him.
Any claim for non-conformity or apparent defect of the Products, whatever the reason, must be addressed to our company by registered letter with acknowledgement of receipt at the latest 3 days after receipt of the Products.
No complaint will be accepted if it is sent to our company after this 3-day period.
11.3 In any case, it is the Customer's responsibility to provide our company with any justification for his complaint and to follow the after-sales service procedure described separately on the Site and accessible on his customer area.
As a reminder, the Products can only be returned to us if they have been tested beforehand and if the defect or malfunction is clearly described on the return form available on the Site. Otherwise, the returned Products will not be taken in charge by our After Sales Service.
The Products must, moreover, be returned to us in their original packaging and without any signs of wear or deterioration resulting from improper use or lack of maintenance.
In the event that the Customer's claim is accepted by our company, it will provide the Customer with a return number for the Products.
After-sales returns are processed by our company every Tuesday, a day during which the Products received during the previous 7 days are tested in order to verify the defect or malfunction claimed by the Customer. If the tests confirm the defect or malfunction described, our company will proceed, at its discretion and depending on available stocks, to an exchange or a return of the returned Products, any return giving rise to the establishment of a corresponding credit. Otherwise, the Products will be made available to the Customer in our premises. No return will be made. The Customer will then have a period of 3 months from the date of receipt of the email from our company informing him/her of the non-acceptance of the Products by the After Sales Service to take them back. If the Products are not taken back within the aforementioned period, they will be destroyed, which the Customer expressly accepts by sending the Products to our After Sales Service.
11.3 In the event of errors in the Customer's order, the Products may be returned to us, after having obtained the prior agreement of our company, after having received a return number, to the address communicated by our services: contact@MaVapeMobile.com. The Products are only exchanged if they reach our premises, at the Customer's expense, in their original packaging, without having been opened and within a maximum period of 14 days from their delivery date.
11.4 In the event that the Customer notes delivery errors attributable to our logistics center, he/she must, immediately and at the latest within 48 days following receipt of the package concerned, send an email to our company at webmaster@MaVapeMobile.com. After this period, no claim will be taken into account by our company. Upon receipt of the Customer's complaint, it will be transferred to our logistics center for verification. If it is indeed a delivery error, it will be rectified as soon as possible and the Customer will be notified within 72 hours.
ARTICLE 12 - LIMITATION OF LIABILITY
12.1 The Products offered on the Site comply with French legislation and EU regulations in force and applicable in France.
Our company shall not be held liable for any failure to comply with the laws of the country where the Products are delivered. Thus, it is the Customer's responsibility to check with the local authorities about the possibilities of importing, marketing or using the Products he/she intends to order.
12.2 The photographs of the Products on the Site are provided for illustrative purposes and therefore have no contractual value. The Customer is invited to refer to the description of each product appearing on the Site to know its characteristics and in case of doubt or if additional information is required, to contact the Customer Service whose coordinates are given in article 9 above.
12.3 It is recalled that the Products are to be used with care and according to the instructions indicated.
E-liquids contain propylene glycol, vegetable glycerin, nicotine and flavors. All safety data sheets of our e-liquids are downloadable on the sites of presentation of e-liquids. Our company can not be held liable for damages of any kind, both material and immaterial or bodily resulting from a use of products not in accordance with their instructions.
12.4 Our Company shall not be liable for any delay, failure or non-performance of its obligations if the Customer fails to perform its own obligations and is the cause of such delay, failure or non-performance of its obligations by our Company.
Similarly, our company shall not be liable for the consequences of the acts of the Customer's employees, subcontractors and carriers and in particular for the consequences of their acts on the execution of the deliveries of the Products. Finally, our company shall in no event be liable for any action or omission on the part of the Customer.
12.5 Our Company shall in no event be liable to the Customer for any damages - including direct, indirect or incidental damages - for loss of business, loss of customers, loss of orders or loss of sales, loss of contracts, commercial prejudice, loss of profit, consequences of claims or complaints made by a third party.
In any event and within the limits permitted by law, in the event that the liability of our company is retained, the total amount of compensation that our company may be required to pay to the Customer may not exceed the selling price of the Products concerned invoiced to the Customer, regardless of the legal basis of the claim and the procedure used to bring it to a successful conclusion.
Any compensation will be made by our company only upon presentation by the Customer of the corresponding invoice for the Products.
ARTICLE 13 - INTERNET USAGE RULES
Our company makes its best efforts to allow access, consultation and use of the Site in accordance with the rules of use of the Internet.
However, our company cannot guarantee that the Site will be free of anomalies, viruses, errors or bugs, nor that these can be corrected, nor that the Site will function without interruption or breakdown, nor that it is compatible with any computer equipment or particular configuration.
The Site is accessible 24 hours a day, 7 days a week, except in the event of force majeure or the occurrence of an event beyond the control of our company and subject to any breakdowns and maintenance interventions necessary for the proper functioning of the Site.
The maintenance interventions may be carried out without prior notice to the Customers.
The Customer declares that he/she accepts the characteristics and limits of the Internet, and in particular its technical performance, the response times for consulting, querying or transferring data and the risks related to the security of communications.
In this respect, the Customer acknowledges that :
- His use of the Site is at his own risk; the Site is accessible to him "as is" and according to its availability;
- Any material downloaded by the Customer or obtained in any other way while using the Site is done so at the Customer's own risk;
- The Customer is solely responsible for any damage suffered by his terminals or any loss of data resulting from downloading or consulting the Site;
- It is therefore up to him to take all appropriate measures to protect his own data and/or software from contamination by any viruses circulating on the Site;
- The Customer is solely responsible for the use he makes of the Site;
- The communication of any information deemed confidential is made under his own responsibility;
- It is up to the Customer to take all necessary measures to ensure that the technical characteristics of his equipment allow him to consult the Site.
Consequently and within the limits permitted by law, our company cannot be held responsible for any type of foreseeable or unforeseeable damage, material or immaterial (including loss of profit or opportunity ...) suffered by the Customer and resulting from the use or total or partial impossibility of using the Site and/or one of the services offered.
ARTICLE 14 - RESERVATION OF OWNERSHIP
It is expressly agreed that our company reserves full ownership of the products delivered until full payment of the principal price of the products, interest and all incidental costs.
The delivery of a bill of exchange or any other title creating an obligation to pay does not constitute a payment.
In the event of non-payment of a due date or of only one fraction of the price by the customer, our company reserves the right to terminate the sale by right, 15 days after a formal demand made by registered letter with request for acknowledgement of receipt remained unfruitful. The products will then have to be immediately restored by the customer has our company.
If the products, objects of the reserve of property were resold by the customer, the claim of our company will be automatically transported on the claim of the price of the products thus sold.
The customer hereby assigns to our company all claims arising from the resale of unpaid products subject to retention of title.
The customer undertakes to include on a separate line, on the assets side of his balance sheet, the products subject to a reservation of title, in order to protect the rights of our company in the event, in particular, of assignment or pledging of the customer's business, seizure or confiscation of products or the opening of a collective procedure.
In the event of safeguarding, legal redress or legal liquidation of the customer, the products could be claimed by our company in the delias provided by the legislation in force.
Notwithstanding the present clause of property reserve, all the risks relating to the sold products are the responsibility of the customer, as of their provision with the customer in our buildings.
From this moment, the customer is held responsible for all risks of deterioration, loss, partial or total destruction, whatever the cause of the damage, even if it is a fortuitous event or force majeure.
The customer will have to insure the aforementioned products with a notoriously solvent company as from the day of their provision and to justify it has our company has its request. The insurance policies shall provide for a delegation of payment, in case of damage, to the owner of the products.
ARTICLE 15 - DATA PROTECTION - RESPECT OF PRIVACY
15.1 Our company strives to protect the privacy of the Site's Customers by complying with the French regulations in force in this respect. The information collected during the visits of the Customer on the Site and during the creation of his Account are the object of a data-processing treatment.
The information whose communication is requested and which is identified by an asterisk is essential for the processing of orders placed by the Customers, the establishment of invoices and the management of commercial relations with our company. The other information is intended to get to know the Customer better and is therefore optional. The Customer is free not to answer them.
This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations, as well as to allow our company to improve and personalize the services it offers and the information it sends to Customers.
15.2 In accordance with the law "Informatique et libertés" of January 6, 1978, amended in 2004 and 2016, the Customer has a general right of access, rectification and deletion of all personal data concerning him. He also has the right to object, for legitimate reasons, to the processing of such data. These rights may be exercised at any time by the Customer by sending an e-mail or a registered letter with acknowledgement of receipt to our Customer Service Department, whose contact details are given in Article 9 above, indicating his or her surname, first name, e-mail address and, if applicable, customer reference.
15.3 The personal data collected are intended for our company, responsible for the treatment.
These data are also transmitted to our service providers in charge of the good execution of the orders (for their payment and their delivery in particular).
Our company will not sell or rent any information or data transmitted by the Customer without his express and prior agreement.
The information thus collected is kept in a safe place and only authorized employees can access it. Electronic backup procedures for data collected on the Site are also implemented, in accordance with French laws on personal data.
15.4 When a Customer consults the Site, information relating to his or her navigation may be recorded in text files called "cookies" deposited on his or her terminal (computer, mobile or tablet), subject to his or her choices concerning cookies, which he or she may modify at any time.
Only the issuer of a cookie is likely to read or modify the information contained therein.
These cookies are issued by our company in order to identify the services and sections that the Customer has visited, and more generally his visiting behavior. This information is thus useful to better personalize the services, contents and advertising banners that appear on the Site. Cookies are also necessary for the proper functioning of certain services or to establish traffic statistics (number of visits, pages viewed).
Several possibilities are offered to the Customer to manage the cookies. Any parameter setting that the Customer may undertake is likely to modify his navigation on the Internet and his conditions of access to certain services present on the Site requiring the use of cookies.
The Customer may configure his browser software so that cookies are stored in his terminal or, on the contrary, that they are rejected, either systematically or according to their sender. The Customer may also configure his browser software so that he is offered the option of accepting or rejecting cookies from time to time, before a cookie is likely to be stored in his terminal.
If the Customer's browser is configured to refuse all cookies, he/she will not be able to take advantage of all the services present on the Site.
The configuration of each browser is different. It is described in the help menu of the browser of the Customer's terminal, which will allow him to know how to modify his wishes regarding cookies. The Customer can deactivate cookies or delete them by using the options of his browser. As each browser is different, the Customer is invited to consult the instructions of his browser to set the parameters at his convenience.
Cookies are kept on the Customer's computer for a maximum of 13 months from the date they are placed.
For more information, the Customer may consult the CNIL website (http://www.cnil.fr).
ARTICLE 16 - APPLICABLE LAW - JURISDICTION
16.1 The interpretation and execution of the present general conditions, as well as all acts that would follow or result from them, will be subject to French law, regardless of the place of delivery of the products, the place of placing the order, the nationality of the customer and his address.
16.2 Any dispute resulting from the present and/or from any order addressed to our company and/or from any sale made by our company will be subject to the exclusive jurisdiction of the Commercial Court of Paris (France), even in the event of a warranty claim or multiple defendants or incidental claim.
The commercial bills or acceptance of payment will not operate neither novation, nor derogation to the present clause.